How long is the warranty for Wacom products?

Wacom warrants the product to the original consumer purchaser, except for the software and consumable items such as the pen nibs, to be free from defects in materials and workmanship under normal use and service for a period of one (1) year, from the date of original retail purchase, as evidenced by a copy of the receipt and registration with Wacom. For product specific details, please click here.

Wacom翻新

Wacom翻新裝置是二手Wacom產品，在出售之前已經過Wacom的標準翻新流程。Wacom的標準翻新流程包括檢查、清潔和針對任何技術問題的維修（僅部分翻新裝置是因技術問題被退貨），以確保裝置符合Wacom嚴格的品質標準。只有滿足最終品質保證檢查的裝置才能作為Wacom翻新裝置出售。但是，Wacom翻新裝置可能會出現輕微磨損跡象，並且可能没有原始包裝。

Wacom針對Wacom翻新裝置的有限廠商保固責任期為1年。產品適用退貨政策。